8k813 Privacy Policy

This Privacy Policy ("Policy") sets out the data privacy practices of 8k813 ("8k813," "we," "us," "our") in relation to personal data collected from players and visitors who access and use the 8k813 online gaming platform at 8k813.co ("the Platform").

8k813 is committed to handling personal data responsibly and in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission of the Philippines ("NPC"). This Policy applies to all personal data collected through the Platform, through our customer support channels, and through any other interaction you have with 8k813.

By registering an account or accessing the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside the 8k813 Terms and Conditions, which govern the contractual relationship between you and 8k813.

8k813 acts as the data controller in respect of personal data collected through the Platform. As data controller, 8k813 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all data privacy matters, including the exercise of your data subject rights, you may contact 8k813 via the support channels described in Section 13 of this Policy.

8k813 collects the following categories of personal data in connection with your use of the Platform:

Registration and Identity Data:

• Full legal name
• Date of birth
• Residential address (including city, province, and postal code)
• Mobile number and email address
• Government-issued identification details (for KYC verification purposes)

Financial and Transaction Data:

• GCash account number or bank account details associated with deposits and withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps
• Bonus and promotional credit records

Gaming Activity Data:

• Game session history, bet amounts, game results, and win/loss records
• Platform navigation and feature usage patterns
• Responsible gaming settings and self-exclusion records

Technical and Device Data:

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session timestamps and duration
• Cookie identifiers and similar tracking data (see Section 8)

Communications Data:

• Records of support interactions via live chat, Messenger, and Viber
• Correspondence submitted via email to 8k813 support

8k813 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical and device data collected automatically when you access the Platform, including through cookies and similar technologies.
• Third-party sources: Identity verification data received from KYC service providers; transaction data received from payment processors including GCash, PayMaya, and Philippine banking partners; fraud prevention and anti-money laundering screening data from compliance service providers.

8k813 processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:

• Account registration and management — Processing is necessary for the performance of the contract between you and 8k813.
• Identity verification and KYC compliance — Processing is required to comply with PAGCOR regulatory obligations and applicable anti-money laundering legislation.
• Payment processing — Processing is necessary for the performance of the contract and to fulfil deposit and withdrawal requests made by you.
• Gaming activity management and fair play monitoring — Processing is necessary for the performance of the contract and to fulfil 8k813's regulatory obligations regarding game integrity.
• Responsible gaming and player protection — Processing is necessary to comply with legal obligations and to protect the vital interests of players in relation to problem gambling identification and self-exclusion management.
• Fraud prevention and security — Processing is carried out pursuant to 8k813's legitimate interests in preventing financial crime and maintaining platform security.
• Customer support — Processing is necessary for the performance of the contract and to respond to your enquiries.
• Marketing communications — Processing is based on your consent, which you may withdraw at any time by contacting 8k813 support or via unsubscribe options in communications.
• Platform analytics and improvement — Processing is carried out pursuant to 8k813's legitimate interests in improving the performance and features of the Platform.

8k813 does not sell your personal data to third parties. Personal data may be shared with the following categories of recipients where necessary and on a strict need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers for the processing of deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify player identity documents in compliance with regulatory requirements.
• Regulatory authorities: PAGCOR and other relevant Philippine government agencies where disclosure is required by law or regulation.
• Anti-money laundering compliance partners: Screening providers engaged to fulfil 8k813's obligations under Republic Act No. 9160, the Anti-Money Laundering Act, and related regulations.
• Technology and infrastructure providers: Cloud hosting, platform security, and technical service providers who process data on 8k813's behalf under data processing agreements.
• Game content providers: Game studios and live casino operators whose content is integrated into the 8k813 Platform, to the extent necessary for game delivery and fairness auditing.

Where 8k813 engages third-party processors, we require contractual commitments from those processors to handle personal data only on our instructions and in compliance with applicable data privacy standards.

8k813 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account relationship with 8k813 and for such additional periods as required by law or regulation.

Specifically:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years in accordance with financial regulatory requirements applicable to PAGCOR-regulated operators.
• Gaming activity data is retained for a minimum of three (3) years for game integrity and dispute resolution purposes.
• Support interaction records are retained for a period of two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of the consent plus three (3) years to demonstrate compliance.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 8k813's data disposal procedures.

8k813 uses cookies and similar tracking technologies on the Platform to enable core functionality, improve user experience, and support platform analytics. The following types of cookies are used:

• Strictly necessary cookies: Required for the operation of the Platform, including maintaining your logged-in session and security settings. These cannot be disabled.
• Functional cookies: Enable enhanced features such as saved preferences and language settings.
• Analytics cookies: Collect anonymised or aggregated data about how players use the Platform, helping 8k813 identify areas for improvement.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality and performance of the 8k813 Platform.

8k813 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and the 8k813 Platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need.
• Regular security assessments and vulnerability testing of platform infrastructure.
• Two-factor authentication options available to players for enhanced account security.

Notwithstanding these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in harm to affected individuals, 8k813 will notify the NPC and affected players in accordance with NPC Circular No. 16-03 on Personal Data Breach Management within the required timeframes.

As a data subject under Republic Act No. 10173, you have the following rights in respect of your personal data held by 8k813:

• Right to be informed: You have the right to be informed of how your personal data is collected and processed, as set out in this Policy.
• Right to access: You may request a copy of the personal data 8k813 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure or blocking: You may request deletion or blocking of your personal data where processing is unlawful or where data is no longer necessary for the purpose for which it was collected, subject to applicable legal retention obligations.
• Right to object: You may object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You may request that personal data you have provided to 8k813 be transmitted to you or to another controller in a structured, commonly used format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact 8k813 support as described in Section 13. 8k813 will respond to all data subject requests within a reasonable timeframe and in accordance with the requirements of the DPA.

The 8k813 Platform is strictly intended for adults aged 21 years and above. 8k813 does not knowingly collect personal data from persons under the age of 21. If 8k813 becomes aware that personal data has been collected from a person under 21, such data will be deleted promptly and the associated account closed.

8k813 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, 8k813 will post the updated Policy on the Platform and, where appropriate, notify you directly via your registered contact details.

The date of the most recent revision is shown at the top of this Policy. Your continued use of the 8k813 Platform following the effective date of any revised Policy constitutes your acknowledgement of the updated terms.

For all privacy-related enquiries, data subject access requests, correction requests, or complaints, please contact 8k813 through one of the following channels:

• Live chat on the 8k813 Platform (available 24/7 in Tagalog and English)
• Messenger or Viber (24/7 Filipino-speaking support agents)
• Email: [email protected]

When submitting a data subject request by email, please include your registered account username and a clear description of your request to enable prompt and accurate handling. 8k813 may need to verify your identity before processing any request to access, correct, or delete personal data, in order to protect against unauthorised requests.